FAQ

Yes. Our team of advisors and designers are always on site to assist you with your projects

Of course. We even strongly recommend it so you can see the products in your environment and make the right choice

Yes. Our showroom is large and well-lit, designed to help you visualize your project concretely

No. We have several departments to meet everyone's needs. A residential, commercial, multiplex, post-disaster, and more!

We offer a wide variety of products such as: Hardwood, engineered, or click flooring, laminate, vinyl, ceramic, wall stone, quartz, Dekton, or porcelain countertops. We also have all the tools and installation materials for each flooring type

Each material has its own characteristics and advantages, and everything depends on your project and your needs. Durability, look, maintenance... We'll explain everything in-store to help you make an informed choice

We have something for every budget. While always adhering to our quality standards and benchmarks, we are able to offer products ranging from entry-level to the most luxurious

Yes, with more than 50 installation teams in different regions, we are able to offer installation services for all types of flooring and for any project, residential or commercial.

Yes, whatever your project, we will provide you with a complete and accurate estimate for your project, free of charge

This varies depending on the scope of the project and the products chosen. We will give you a realistic timeframe from the start

Yes, whether for designers, entrepreneurs, installers or builders, we have advantageous programs and competitive prices

Yes, even if we do not handle the installation of your project, we can deliver your goods directly to the desired location to simplify logistics

Yes, we have a section entirely dedicated to contractors and entrepreneurs who respect project inclusion prices

Lead times vary depending on product availability, but we will clearly inform you of the expected lead time from the outset

As we offer thousands of products, it is impossible for us to have all of them in stock. However, we can receive them in 2-4 days, depending on supplier availability.

Yes, for some products, custom and tailor-made options are available. Contact us for your requests.

Yes, it is possible to offer you delivery even if you do not have the installation with us. Prices vary depending on the distance from our warehouse to your project.

Warranties vary by product and manufacturer, but we make sure to explain what applies to your purchase

Contact us. We are here to support you and find a solution quickly

Yes, and this is very important to us. Our service doesn't end with the purchase; we remain available to you afterward